Last Updated: 13th October, 2025
Privacy Policy
This Privacy Policy explains how Fasyl Group (“we,” “us,” “our”) collects, uses, stores, and protects information about visitors to our website and users of our services. By using our website or services, you consent to the practices described here.
Data Controller & Jurisdiction
Fasyl Group is the data controller responsible for personal data collected via our website and services. Our operations span multiple countries (including Ghana and Nigeria), and we endeavor to comply with applicable data protection laws, including Ghana’s Data Protection Act, 2012 (Act 843).
Information We Collect
We may collect the following types of information: Personal / Identity Information: name, email address, phone number, organization, job title, address, and other information you voluntarily provide (for example, via contact forms). Usage & Technical Data: IP address, browser type, device type, operating system, pages visited, timestamps, referring pages. Cookies & Tracking: We use cookies and similar technologies to collect data about your browsing behavior and preferences. Third-Party & Partner Data: In some cases, we may receive data from third parties (e.g., through integrations, analytics services, or partners) consistent with consent or lawful bases.
How We Use Your Data
We use your information for the following purposes: To respond to inquiries and provide requested services To deliver content, perform service operations, and support systems To analyze website usage, improve performance, and optimize user experience To send you updates, newsletters, or marketing materials (where you’ve consented) To comply with legal obligations, enforce our agreements, or protect rights
Legal Bases for Processing
Where required by applicable law, we process personal data under one or more of these bases: Consent: When you agree to our collecting and processing your information (e.g., via forms). Contractual necessity: For performance of services you have requested (e.g., implementation, support). Legitimate interests: For analytics, site improvement, internal purposes. Legal compliance: To meet regulatory, legal, or audit requirements.
Data Sharing & Disclosure
We may share personal data with: Affiliates, subsidiaries, or partner companies for service delivery, under confidentiality Service providers or vendors who assist in website hosting, analytics, marketing, or operations Legal or regulatory authorities when required by law, court order, or to protect legal rights Potential acquirers in a merger, acquisition or corporate reorganization. We do not sell your personal information to third parties.
International Transfers
Because our operations are global, your data may be transferred to or stored in countries outside your jurisdiction. We take steps to ensure appropriate safeguards (e.g. contractual protections) are in place to protect data in international transfers.
Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, to maintain legal compliance, resolve disputes, and enforce agreements. After that, data is securely deleted or anonymized.
Security Measures
We use organizational and technical safeguards to protect your data, consistent with best practices and industry standards. Fasyl holds ISO/IEC 27000 (Information Security) and ISO 9001 (Quality Management) certifications in Ghana, which reflect our commitment to security and compliance. In the event of a data breach that may compromise personal information, we will notify the relevant supervisory authority and affected individuals in accordance with applicable laws.
Your Rights & Choices
Depending on your jurisdiction, you may have the right to: Access your personal data, Correct or update inaccurate data. Request deletion of your data. Object to or restrict certain processing Withdraw consent (for marketing communications). Lodge a complaint with a data protection authority. To exercise any right, please contact us (see section 13).
Cookies & Tracking Technologies
We use cookies and similar technologies for: Session management, Analytics and performance monitoring, Personalization and preferences, You may choose to disable cookies in your browser settings, but doing so may affect functionality of parts of our site.
Changes to This Policy
We may update this Privacy Policy from time to time. We will post changes on our website with a revised effective date. Your continued use after changes constitutes acceptance of the updated policy.
Contact Information
If you have questions about these Terms, contact Fasyl at: info@fasylgroup.com,+234 814 489 6630