Client:
Ecobank
Duration:
Ongoing
Ecobank required continuous stability in their core banking platform, especially during frequent system updates and patches provided by global vendors. Any misstep in patch deployment could result in downtimes and service disruptions across multiple regions.
Fasyl provided first-level support and rigorous testing of vendor-issued fixes and patches within a controlled test environment. By ensuring every update was validated before going live, Fasyl safeguarded Ecobank’s production systems from operational risks.
Ecobank achieved improved platform stability, zero critical downtime during updates, and a seamless deployment process. Internal IT teams gained confidence in system upgrades due to Fasyl’s proactive validation process.
